Communication

I'm currently emerging myself in best ways to communicate with people,asking question and negotiation
I came across this slide about the elements of communication- I thought I would put it down

Elements to all communication
1. Describe the situation
2. Feelings- describe your feelings about the situation or the other parties or both
3. Change- Define the change you would like to see or the other party or both
4. Benefit- make a clear statement of the benefits to you or the other person or both